Shipping policy

Shipping to the United States. We ship from Alberta, Canada. Since August 2025, all parcels entering the United States are subject to import duties and carrier processing fees, regardless of value. These charges are collected by the carrier at delivery and are not included in your order total. Based on recent orders, they are typically up to US$15 per shipment. Orders refused at delivery because of duties or fees are not eligible for a refund.

Free and discounted shipping. As a thank you for your support, we offer free economy shipping within Canada on orders over $30 and discounted shipping to the United States on our large deskmats. Because we ship from Canada, we charge a flat rate of $30.00 for shipping to most other countries.

Our Handling Time is currently:

• Typically 24-48 hours, 72 hours to some international destinations 

Our Shipping Time is currently:

• Canada, United States, Australia, New Zealand 
• Free Shipping - up to 30 days
• United Kingdom
• Free Shipping - up to 12 days
• Europe
• General Shipping - up to 30 days
• Middle East
• General Shipping - up to 30 days

As shipping times vary depending on where you may be located, please see our checkout for exact estimated shipping delivery times. 

We appreciate your understanding and support for a small business!